This Policy applies to all visitors and customers of our website, platform, social media sites, and app.
HOW WE USE YOUR INFORMATION
Information and data we collect from users and visitors may be used in the following manner:
INFORMATION WE COLLECT FROM CUSTOMERS
Personally-Identifiable Information. We collect Personally-Identifiable Information for only legitimate business activities. The information collected from users may include: name, address, phone, and email address; which is necessary for our company to conduct business. This information is retained and used to identify customers and users; respond to customer service inquiries; as well as advertising and marketing purposes. For visitors that reside in California or the E.U., our Company will do our utmost to comply with local privacy laws and rules.
Web Server Log Information. Our Company uses a third-party server to host our website. Their privacy policies supplement our policies and guidelines.
Web Server Log Information. Our Company does not access log data from our website server: Our third-party hosting provider collects and stores server logs to ensure network and I.T. security to protect servers and the FindanEMS.com website. This includes and is not limited to: analyzing log files to help identify and prevent unauthorized access to our network; the distribution of malicious code; denial of service; and other cyber-attacks; by detecting unusual or suspicious activity.
COPPA and Sensitive Data. Our Company does not knowingly collect any information regarding children nor do we collect sensitive personal information. We request that you do not send us any sensitive information or data regarding children.
Personal and Non-Personal Identifiable Information. When you send an email to our Company, or an inquiry to an email address displayed on our website, we collect your email address and any other information you voluntarily provide within that communication.
Information Sharing. Information collected is used internally for marketing and advertising purposes. Your personal information is only accessed by our Company's owners; employees; and staff.
Information Retention. Our Company retains user information for up to three (3) years after your personally acquired information is collected. At the end of this retention period, user records are deleted unless the user keeps their account in an active state otherwise, files will be permanently deleted from our system. Once files are deleted, the user acknowledges we will be unable to answer inquiries or requests for information regarding the user's account.
Criteria for Determining Retention Periods. Under normal circumstances, we will retain your information for no longer than necessary taking into account: whether we have a legal obligation to retain records; the value of the data or information being retained; risk levels; industry practices; relevant surrounding circumstances.
PERMISSION FOR PROMOTIONAL EMAILS
Sales and Special Offers. When a user or visitor sends us an email; completes a request for more information; or otherwise contacts FindanEMS.com they are giving us written permission to send them promotional email messages related to sales or special offers; responses to requests for more information; or customer support email messages.
How to Stop Promotional Emails. Users can stop receiving promotional emails by clicking the "unsubscribe" link in the bottom of each email message. Upon receipt of the "unsubscribe" request, users will no longer receive promotional or marketing emails.
Third-Party Cookies. Users understand and agree that our Company has no control over information third-parties may collect regarding your personally-identifiable information, including but not limited to information collected through cookies.
Opt-Out of Cookies. Users and visitors can opt out of cookies at any time by changing their browser’s security settings although this may affect how they use, access and view websites.
PROTECTING YOUR INFORMATION
FindanEMS.COM uses technical and state-of-the art methods to secure user information and to protect it against unauthorized or unlawful use and accidental loss or destruction including but not limited to:
Email Transmission. Transmission of information over the internet is not secure, therefore there is no presumption of confidentiality. Any information transmitted to our Company over the internet (i.e. via email, our website or any other means), you acknowledge and understand it is at your own risk.
Limited Liability. The user understands and agrees that our Company will not be responsible for any: costs; expenses; loss of profits; harm to reputation; damages; liabilities; or any other form of loss or damage suffered by you or a third-party as a result of accessing or using our website; or transmitting/submitting data to our Company by any such means.
YOUR RIGHTS REGARDING PERSONAL INFORMATION
Subject to certain limitations, you have the following rights in relation to your personal information, which you can exercise by sending a written request to our Company via email at: Info@FindanEMS.com. Your rights to access personal information includes and is not limited to:
Your Right to Object to the Processing of Your Information. You have the following rights in relation to your information which you may exercise as outlined in this provision and agreement, by notifying us in writing via email at: Info@FindanEMS.com.
CHANGING YOUR PERSONAL INFORMATION
Information Requests. Users can submit a request regarding their personal information we retain on their account or request a change to personal data on their account by contacting our Data Control Officer via email at: Info@FindanEMS.com. All requests must be in writing and include a verified copy of identification such as: passport; driver license; or government identification card.
Please include all of your contact information with written requests as well as a copy of your identification for verification purposes. Please allow up to thirty (30) calendar days for responses to requests and changes to account data.
THIRD PARTY LINKS
Third-Party websites. Offers from our business partners are made available to visitors and customers through our website. Visitors may also discover links that allow them to click through our website to third-party sites.
Limited Liability. As a result, users agree to release our Company from any liability regarding any website they use or access, and our Company disclaims any and all liability or responsibility for the content on these websites. When users access or visit these websites, they acknowledge it is done at their own risk.
CALIFORNIA ONLINE PRIVACY PROTECTION ACT
GDPR POLICY FOR E.U. CUSTOMERS
Information Collection. Personally-identifiable information collected includes and is not limited to: name; email address; phone number; and any information necessary for our company to perform its' duties and obligations under our agreements and policies. This information is considered “personal data” as defined by Article 4(1) of the GDPR.
LAWS GOVERNING OUR POLICIES AND AGREEMENTS
Effective Date: 08/16/18